Universal Trace Analyzer
Error codes › ESM cause (LTE NAS)

ESM cause #27 Missing or unknown APN

ESM cause (LTE NAS)3GPP TS 24.301 §9.9.4.4 and Annex B

What it means

Missing or unknown APN: the APN the phone asked for doesn't exist for it, or none was given and no default is subscribed.

Where you see it

In LTE NAS PDN connectivity reject, bearer resource reject or EPS bearer deactivation.

What to check

Check the APN requested by the phone against the APNs in its HSS profile and the DNS resolution of the APN FQDN.

Check the GTPv2 Create Session Response and the HSS APN configuration for the same APN.

Got a trace with ESM cause #27 Missing or unknown APN? Drop it in the analyzer: it finds the step that really failed first, which node sent the code and what to ask the other side. Captures, test-system PDFs and vendor exports. 5 free analyses a month, no sign-up.

Analyze a trace free

Related codes