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Error codes › ESM cause (LTE NAS)

ESM cause #29 User authentication failed

ESM cause (LTE NAS)3GPP TS 24.301 §9.9.4.4 and Annex B

What it means

User authentication failed: the PGW or an external AAA server rejected the user (PAP/CHAP, RADIUS) for this APN.

Where you see it

In LTE NAS PDN connectivity reject, bearer resource reject or EPS bearer deactivation.

What to check

Check the APN's authentication settings and the AAA server answer.

Check the GTPv2 Create Session Response and the HSS APN configuration for the same APN.

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